| September 2005 | |
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| A Leicester based
business has developed a service to ensure that travellers requiring medical
treatment can be understood by staff in the country they are travelling to. The
Transmedi system is an aid to speed up diagnoses and prevent wrong treatment
being given due to language barriers. Last year, Susan Eustace set up a
translation business, ‘The Translation Crew,’ to provide services to
organisations that needed documents and manuals translated into other
languages. To develop the business further and also account for the general
concern about health and travel; Transmedi evolved.
“Many people travel independently to all parts of the world. However, what happens to a traveller if they fall ill? How do they ensure that the staff treating them are aware of their current medical conditions, any medical history, or allergies that may affect their treatment?” “Being able to make your condition understood is very important when you have a health issue,” said Susan. The service provides peace of mind, by being able to carry a driving licence style Emergency record listing medical conditions, allergies and other information in English and any other languages required, together with a Transmedi Card giving access to a secure Web page which displays duplicate details. This gives vital information about a patient’s condition in a language they can understand. Key to the service was the development of the website www.transmedi.com Susan said “The aim was to develop a system where people could print out translated copies of their medical records from the Internet, but also, where medical staff in any country could log onto the Internet to access the medical details of the person involved. With a worldwide network of experienced and Professional Translators, Susan already had the structure in place to be able to offer a translation service covering most of the languages. Transmedi was launched in June this year, offering English and a translated language from £19.99 and it has already received a considerable amount of interest from all age groups of travellers; people relocating and large corporate companies who have employees travelling on their behalf. “The system also has social benefits too as it can help ease the pressure on British doctors and local authorities here in Great Britain. Due to high demand, we have brought forward another enhancement to the service; an allergy card for people to carry with them, again in English and another chosen language” Transmedi are also developing a service to provide a totally mobile solution. “Most people have mobile phones these days,” said Susan, “and they carry them with them wherever they go, so it seems logical to be able to offer a solution that will provide translated medical details to the phone. This would mean that wherever someone is in the world, they would always be able to access their records whether by text or voice technologies. To reach a global audience and all age groups, Transmedi’s first mobile solution will be to launch My Allergy website where allergies can be chosen in a number of languages and text directly to the mobile phone user to store when needed. Access via their own mobile phone to the website will enable them to use this system as needed at home or abroad. The judges of the Anubis Award were impressed with the level of innovation in the Transmedi idea and awarded them one of the EEC grants to further develop the concept. |
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